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iThrough Co., Ltd: Products & Services

iThrough is an Hong Kong based online retail store specializing in Apple parts and accessories. iThrough products are suitable personalizing, protecting and customizing the stylish and aesthetic look of Apple products. Be it that it is an iPod, iPad or a latest generation iPhone; iThough stocks a variety of parts and accessories at unbeatable prices. iThrough products are of high quality since they go through a thorough quality control testing processes before being retailed.

iThrough Co., Ltd: Company Background

iThrough has been retailing online for over a years now. Founded in 2010, the Hong Kong based store has become one of the reputable stores for Apple parts and accessories. iThrough operates under Shenzhen City ChiAng Tech. Company Ltd together with its Mixwall Ltd. UK entity. iThrough has been providing quality and affordable products and has stood out for having a friendly customer service that can be reached via email, phone, live chat and a number of major social networks. iThrough is based in; Kornville 38 Yau Man Street, Quarry Bay, Hong Kong.

iThrough Co., Ltd: Customer Feedback & Reviews

iThrough has received extremely negative reviews and customer feedbacks. Majority of consumers are either unhappy with the stores products or services and in some cases both. In resellerratings, unhappy customers observe that “I paid extra for 3 business day shipping and my package arrived in 10 days. Upon arrival, the items did not work”. Another buyer lamented “Ordered two iPhone accessories but received one, I have never received the other and it is over 2 months now. I get the same response everyone gets that I should wait a little longer”. Majority of buyers in resellerratings seem to have had a bad experienced shopping at iThough as evident from these reviews.

iThrough Co., Ltd: Business Credibility & Trustworthiness

iThrough is neither a Better Business Bureau rated nor accredited company. With regard to Better Business Bureau rating and accreditation standards, it is therefore not possible to ascertain iThrough’s creditability and trustworthiness. The store has also received mostly negative reviews from online consumer watch websites such as resellerratings. iThrough is neither bizrate customer certified nor NexTag Trusted Seller store. Furthermore, there is no known product or service standard accreditation and certification awarded to iThrough.

iThrough Co., Ltd: Website Popularity & Google Ranking

Alexa ranking places iThrough website at 100,605 in China and 292,531 among the 30 million domains worldwide. The site’s average load time is estimated to be 0.572946 seconds and it receives 3,645 daily unique users giving a total of 18,226 daily pageviews. iThrough website has Google PageRank of 3/10 and 124 backlinks. The site is neither listed in the Yahoo nor DMOZ Directory.

iThrough Co., Ltd: Social Media Presence

iThrough can be found on Facebook, YouTube, and twitter. iThrough’s Facebook page has 1, 951 likes with none talking about it. The page is not fully utilized since the only recent posts dates back to August. Just like the Facebook page, the store’s twitter account is still in its infancy and has a massive 2,205 tweets targeted at 230 followers. As the tweets indicate, the account is frequently tweeted with various articles on Apple products. iThrough has a blog and can also be watched on YouTube where it has 29 subscribers and 42,286 channel views.

iThrough Co., Ltd: Website Security & Safety

iThrough is determined to protect personal information available both offline and online. Only authorized staff is allowed access to stored information. iThrough does not rent, sell or share personally identifying information with third parties. Privacy breaches arising from other websites visited from iThrough links is the sole responsibility of the user and iThrough will not be held liable. The website uses Secure Socket Layer encryption technology to protect personal information transmitted online. The site is also McAfee secured and tested daily. Presently, iThrough is not listed as suspicious according to Google Safe Browsing and neither does it contain known virus nor is hosted by malicious software.

iThrough Co., Ltd: Pricing & Packages

iThrough has consistently stocked and retailed low-priced Apple parts and accessories. With thousands of quality items in stock, customers can confidently shop for fairly priced accessories with compromising on the quality of the purchases. It is because of this blend of quality and low prices that iThrough has had an edge over other competing stores. Since all orders are shipped freely to any destination worldwide, customers can buy any order volume without worrying about increasing shipping costs. Some of iThrough product prices are shown below; a Blue Newton 3D water Cube Shock-proof protective Case for iPhone 5 costs $9.49, while a Green 3D Rhinestone Peacock Protective Case for iPhone 5 retails for $7.49. For more amazing products and prices, please visit iThrough website.

iThrough Co., Ltd: Shipping Rates & Policies

iThrough offers free shipping for all orders to any destination in the world. However, a tracking number is only provided for orders above $15. Orders are shipped via either Hong Kong or China Airmail although shipping via EMS, UPS, TNT, DHL and FedEx are also available but at an extra charge.

 Customers wishing to use the above expedited shipping methods are requested to contact iThrough customer service center. Delivery time varies depending on the order processing time, shipping destination and shipping destination’s custom policies and may take within 6-15 days for most destinations. Expedited shipping via UPS or DHL take 2-3 working days while EMS takes between 3-6 days.

iThrough Co., Ltd: Payment Methods Accepted

iThrough currently accepts payment via credit cards form majority of countries around the world. The store accepts Visa Card, American Express, JCB Card and MasterCard. iThrough also accepts payment made via various debit cards. Since these payment methods were recently accepted, PayPal was the only method of Payment accepted by iThrough. Personal checks, money orders, wire transfer, Google Checkout and Bill Me Later payment methods are currently not accepted.

iThrough Co., Ltd: Returns, Refunds & Exchange Policy

iThrough accepts returns either for exchange or refund within 7 days from the date of delivery. Prior to returning a product, a Return Merchandise Authorization and product ‘return form’ should be obtained by contacting iThrough customer center via e-mail at Orders returned without a RMA may take longer to be processed beside customers bearing the return shipping fee.

All returns for refund or exchange are processed within1-3 working days and credited to customers’ PayPal accounts.

iThrough Co., Ltd: Product images & screenshots
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